Warranty and Return
We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Days Returns guarantee for each orders. Shipping and handling charges are non-refundable.
We do not accept returns or exchanges on any products after 30 days from the date your order ships.
1. Return And Full Refund
--Products with quality problems, if notified in 24 hours (from the date products were received), we can offer you the full refund.
--Customer will need to send the products back to us, when we receive the products, we will give you a full refund in next 72 hours.
--We will bear all the necessary shipping fees for the replaced products that we ship to you.
--Products with quality problems, if notified within 3 days (from the date products were received) can be replaced.
--Customer will need to send the products back to us, when we receive the products, we will replace it with new ones and ship them back to you.
--We will bear the necessary pay shipping fees for the replaced products with quality problems that we ship to you.
3. Return And Partial Refund in 7 Days
--Admingazeland.com cannot give a full refund for quality problems such as:
"The Product did not arrive in time"
--WE WILL DEDUCT A CERTAIN AMOUNT OF HANDLING FEE BASED ON YOUR ORDER TOTAL AMOUNT AND GIVE YOU A PARTIAL REFUND.AND SHIPPING FEE COULD NOT BE REFUNDED TOO.THE CUSTOMER NEEDS TO BEAR THE RETURN SHIPPING FEE TO OUR RETURN ADDRESS.
Buy with confidence and enjoy a great shopping experience!
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn and unused item(s) that have not met your expectation within 30 days of receiving.
We will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used or misused items.
Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
Returns Process & Time-Frame
Please carefully follow our returns process to minimize any delays:
1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:
Reason for return
2.Our customer service team will respond to your request within 1 business day and provide you with a Return Merchandise Form (RMA) along with our return address.
3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 business days.
Kindly allow between 3-7 business days for our after sales team to process your request. After this, please note the refund times below:
For credit card refunds, please allow between 7-14 business days for the transaction to process.
For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.
For Wallet refunds (store credit), please allow 24 hours for your account to be updated.
Return Shipping Costs & Address
We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse. Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandize Authorization) with the related address.
1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.