Customer Service

Customer Service
Customer Service
Our customer service center is available Monday-Friday 9:00 AM – 6:00 PM Hongkong Time.
Our Customer Service Email: janet.admland@outlook.com
Emails are answered within 1 business day.


All orders are packed with care to guarantee safe delivery. When your order is dispatched, we'll send you a shipping confirmation by email. In this email you'll also find a tracking number to follow updates on your shipment online. If you haven't received your shipping confirmation, please check if it landed in your junk folder.

All parcels can be tracked on this 17track. Another alternative is Trackingmore, which you may use if the tracking results on 17track only shows in Chinese language. In addition, once the parcel arrives in your country, often times it's also traceable on the website of your local postal company.